Email is a mission-critical tool within the organisation… resilience and security is paramount.
Other parallel forms of electronic messaging (eg legacy facsimile, SMS, instant messaging) which have developed separately are capable of being unified, providing significant efficiency savings.
However in order to take advantage of these advances, it may be necessary to upgrade email systems.
In some cases, migration from unpopular or legacy email systems is necessary. The larger the organisation, the more complex this activity becomes, requiring specialist resources and tooling.
Studies highlight 20-50% of workers time is spent managing their email inboxes. Rules engines have been created to help them, but too often workers get trapped into email gridlock.
However, the latest email systems help prevent and reduce this effect. They act as the central messaging engine powering unified communications and collaboration applications to streamline business processes.
They can be deployed on mobile devices and also managed remotely via the internet or by using voice recognition technologies.
BENEFITS
Upgrading to the latest email system bring a number of benefits:
• Reduced management costs by converging different messaging systems
• Reduced worker costs (time wasted managing emails inefficiently)
• Improved efficiency of communication
• Integrated with other communication methods, providing more efficient collaboration between workers
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